
Frequently Asked Questions
Your questions, answered.
Compatibility & Styling
Interlokit is made for more than just Apple® Watches. Unless noted otherwise, our InfoLink™ and InfoBand™ accessories are designed to work beautifully with most smartwatches and traditional timepieces that use standard spring pins. We currently offer solid sterling silver clasps in 20mm and 22mm, perfect for a wide range of watch styles. We also offer special orders for alternative finishes or custom watch pin sizes to ensure your piece is just right.
Yes! Interlokit lets you wear your smartwatch however you like—around your neck, in your pocket, or on your wrist. When worn as a pendant or pocket watch, your smartwatch still works for notifications, calls, and messages, so you can stay connected in style.
For features like health sensors or contactless payments, wrist contact is still needed. But with our modular system, it’s easy to switch between styles whenever you want.
Wearing your smartwatch as jewelry lets you stay connected while expressing your style in a more personal, hands-free way. It gives you the freedom to enjoy traditional watches on your wrist, while your smartwatch becomes a sleek necklace or pocket watch. With discreet access to calls, messages, and notifications, you can keep your tech close—without compromising on style.
Not at all. Our patented clasp system is made for ease—most pieces connect with a simple, satisfying push. No tools, no fuss—just intuitive design that lets you switch up your style in seconds. Whether you're adding a new chain or changing your watch position, assembling your Interlokit is as effortless as it is secure.
We've got you covered. Discover How Tech Connects™, our interactive lookbook series designed to unlock the full potential of Interlokit. Explore how each piece—across the Lokit™, Jewelry, Watch, and Phone collections—connects and transforms to suit your style. With modular inspiration and intuitive guides, it’s everything you need to assemble with ease and wear your tech your way.
For effortless styling, explore our Assembled Sets—ready-to-wear combinations for wristwear, neckwear, and pocketwear—curated to help you create a polished look in moments.
Customization & Sustainability
Yes, we’re happy to offer customizations to suit your preferences. Special orders in gold are available upon request, and we also welcome inquiries about alternative finishes or custom watch pin sizes. Our team can help you explore options beyond our standard sterling silver designs.
To discuss a custom piece or special finish, contact us at connect@interlokit.com—we’d love to bring your vision to life.
At Interlokit, we believe in creating with intention. As members of the Modern Sustainable Jewelry Alliance (MSJA), we follow strict guidelines for ethical sourcing and responsible manufacturing. From small-batch production to reusable packaging, every detail reflects our commitment to reducing waste and honoring the materials we work with.
Our modular designs are made to last and adapt, extending the life of each piece. By prioritizing quality over excess, we aim to offer timeless jewelry that not only elevates your style but also supports a more sustainable and mindful future for the industry.
Our modular design allows you to restyle, extend, or repurpose your Interlokit pieces over time, reducing the need to buy new accessories for every trend or occasion. Instead of replacing entire pieces, you can add or swap components—like chains, connectors, or panels—to create fresh looks with what you already own.
This flexibility not only supports personal expression but also helps break the cycle of fast fashion. By investing in quality, adaptable pieces, you're choosing a more sustainable way to wear and enjoy jewelry.
Shipping & Returns
We want you to love your Interlokit jewelry. If for any reason it’s not quite right, unworn pieces with original packaging may be returned or exchanged within 14 days of delivery. Return shipping costs are the responsibility of the customer. To start a return, just contact us at connect@interlokit.com for a return authorization number—we’re here to help make the process smooth.
We get it—sometimes you miss a detail or change your mind. If your order hasn’t shipped yet, we’ll do our best to update it. Just email us at connect@interlokit.com as soon as possible with your request, and we’ll let you know what’s possible.
Yes, we do! We currently ship to select countries worldwide. Shipping costs and availability will be calculated at checkout based on your location. If you have any questions about international shipping, feel free to reach out to us at connect@interlokit.com—we’re happy to help.
As soon as your order ships, we’ll send you a tracking number by email so you can follow its journey to you. If you haven’t received it or need help tracking your package, just reach out to us at connect@interlokit.com—we’re here to help.
Yes, every Interlokit piece comes in thoughtfully designed, reusable packaging. It not only protects your jewelry but also serves as a beautiful storage and display case—perfect for keeping your pieces safe, organized, and ready to wear.
Yes, Interlokit orders make beautiful gifts. Our packaging is elegant and gift-ready, designed to impress from the moment it’s opened. During checkout, you’ll also have the option to include a personalized gift note to make it even more special. If you’d like to add a custom message or have specific requests for your gift, feel free to reach out—we’re happy to help make your gift memorable.
We stand behind the quality of every Interlokit piece. If your item arrives damaged or has a manufacturing issue, please contact us within 7 days of receiving your order, and we’ll make it right. While we don’t offer general repairs at this time, we’re always here to help with issues related to craftsmanship or shipping. Reach out to connect@interlokit.com, and we’ll take care of you.
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