Refund policy

We offer a 30-day return policy. You have 30 days from the date your order arrives to request a return for a full refund to your original payment method.

To be eligible for a return, your item must be unworn and unused, in the same condition you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.

Free size exchanges

If your piece doesn’t fit, we’ll exchange it for a different size at no cost to you. Email us at connect@interlokit.com within 30 days of delivery and we’ll send you a prepaid return label.

Return shipping

For returns other than size exchanges, return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we can’t be responsible for items lost in transit.

To start a return or exchange, or with any questions, contact us at connect@interlokit.com.

Damages and issues

If your item arrives damaged or has a manufacturing issue, please contact us within 7 days of receiving your order, and we’ll make it right. While we don’t offer general repairs at this time, we’re always here to help with issues related to craftsmanship or shipping. Reach out to connect@interlokit.com, and we’ll take care of you.

Final sale items

Items marked as final sale on the product page are not eligible for return.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at connect@interlokit.com.